11024 N. 28th Drive Suite 145
Phoenix, Arizona 85029

CALL NOW - 602.512.8300

You have questions - We have answers!

While we try to keep our process as simple as possible, our customers will always have questions. To save you the time and trouble of having to ask us, we've listed the most common questions and their answers.
If you have a particular question that we haven't covered, then please call or email us and we will do our best to get back to you within 24 hours.

GoRenter Building

Our leasing agents are available Monday through Thursday 8am to 4:30pm, Friday, 8 am to 4 pm and Saturday by appointment only. We are closed on Sundays.

New rental homes come onto our listings daily, so be sure to book mark us and check back regularly. Our homes are located throughout the Phoenix metro area. Take a look at our map search feature. We cover cities like Phoenix, Glendale, Chandler, Scottsdale, Mesa, Gilbert, Queen Creek, Peoria, Anthem, Apache Junction, Fountain Hills, Goodyear and all of Maricopa county plus parts of Pima county.

We don't charge to help you find a home. But if you decide to enter into a lease agreement for any of our properties, there is a $35 application processing fee.

Many homes do allow pets. However, the pet policy varies from property to property, depending upon the owner's terms.

We use a five-step qualifying process. This includes a credit check, employment verification, current and previous residency verification, public record search and criminal background check.

We will most likely have a program to fit your situation, regardless of your credit history. Since we do not use a conventional qualifying process, we look at many factors besides just your credit score. Unlike many financial institutions, we are mainly concerned with your ability to fulfill your monthly payment obligation.

Although we will review your credit report, we look at your total financial situation and consider your ability to make your monthly payments. We work with individuals with all types of credit backgrounds, so regardless of your situation we will more than likely have a program for you.

We like to keep things fast and simple so we offer a streamlined application process. Once you locate the property you want, the application process typically can be completed within a couple of hours.

After the application process is completed, the lease agreement signed, and required payments collected, you are free to move in to your new home. Since you are not applying for a conventional mortgage, there is no long escrow or approval period to wait for. You could be in your new home the same day your application process is completed.

Absolutely! We have numerous leasing specialists on staff to take you through the process step by step, answering all your questions and directing you to the rental home that would best suit your situation.

For a straight lease, the term is typically one year.

The security deposit amounts vary from house to house, typically one month's rent plus security deposits. If you enter into a lease option purchase arrangement, the lease option amount will be applied to the new purchase contract.

You're already here! You can search based on selected criteria, such as location and price range. Each listing includes a photograph of the property, property address, monthly payment and a detailed description.

Each listing includes a street address so you can drive by and see the outside of the home and get a feel for the general neighborhood. To view the inside of a property you will need to call one of our leasing agents and make arrangements. Make a list of the homes that match your selection criteria and call our office; a leasing specialist will take it from there.

Any improvements will require permission of the owner.

The only way to secure the home you choose is to complete the leasing application process and put your hold money down. The home will be taken off the market, and we will then begin the lease process. But since we typically have many houses available, it is highly likely that you will find another suitable home when you're ready to move in. We update our rental home listings daily, so check our website regularly.

Yes. Sign onto the Tenant Online Payment website https://gorenter.appfolio.com/connect. We also have for your convenience a drop box located on the south side of our building.

Sign onto the website GoRenter.com. Click on the appropriate maintenance request.