In an effort to help you resolve your maintenance problem as quickly as possible, we have set up 2 maintenance forms for your convenience. Choosing the Emergency does not expedite your request, and it may actually delay it if it is not an actual EMERGENCY maintenance issue.
Any non-emergency maintenance issue
Login to your account to submit a maintenance request: https://gorenter.appfolio.com/connect
EMERGENCY Maintenance Request
Monday - Friday after 4pm OR on Saturday or Sunday ONLY!
A problem which is one of the following:
- No Air Conditioning / Heating
- No Hot Water
- In Home Flooding
- Water Main Break
Login to your account to submit an emergency maintenance request: https://gorenter.appfolio.com/connect
or call our emergency after hours phone:
If you are experiencing an EMERGENCY and are submitting an Emergency Request,
please use the following to help out and to minimize any damage to the home.
* No Air Conditioning / Heating - [* Please check breakers to make sure they are in the "ON" position.]
* No Hot Water - [* Please check breaker to make sure it is in the "ON" position. If you have a gas water heater, have you had the gas turned on.]
* In Home Flooding - [* Please turn off the water at the main valve by the side of the home.]
* Water Main Break - [* Please turn off water at the street if possible.]